Funeral Services Mackay
Monday - Friday 9:00 AM - 5:00 PM
Saturday - Sunday Closed

Funerals Mackay


Dignified & Caring Funeral Services

Serene Funerals was founded by Carol Phillips. With more than 35 years’ experience in planning and directing memorial services in the Mackay and Proserpine regions, Carol is a genuine Mackay local.

She has made a point of being available 24/7 to help local families cope with the loss of their loved one, supporting them during a most difficult time of their lives.

Before starting Serene Funerals, Carol had already spent many valuable years working at Mackay Funerals. During her time there, it didn’t escape her attention that Mackay locals had a preference for old fashioned values.

The personal attention she had always provided to families, building her career, would be perfectly suited to a smaller, specialised funeral home. When you're in need of a caring and compassionate funeral director in Mackay, you'll always receive a helping hand with us at Serene Funerals.
White Flowers At Funeral Service— Funeral Services in Mackay, QLD
Candle and Paper — Funeral Services in Mackay, QLD

The Serene Difference

Her business partner Brian agreed and Serene Funerals came to be. The specialised memorial services provided by our funeral directors, Carol and Brian, focus on dignity during the grieving process, as well as integrity throughout all aspects of funeral services.

We make ourselves available 24 hours a day, 7 days a week, to support our Mackay clients in their time of grief. In your time of need, know that Carol is here for you, your family and your friends.

The fact is Carol and Brian feel a responsibility for fellow locals who are experiencing loss. Separating themselves from that responsibility is not an option. Genuine empathy provides powerful motivation and, for both Carol and Brian, nothing they do in support of a grieving neighbour is too much to ask.

With Serene Funerals, you’ll get help in all aspects of funeral planning, including pre-paid funeral plans.

Financial Assistance For Your Funeral Planning

Pre-paid plans are easily managed and act as a much-needed pressure valve for what could otherwise be a difficult financial burden. You can also get help at Serene Funerals with your applications and approvals for social security and veteran benefits. When you choose Serene Funerals for your memorial services, you will have a sympathetic partner always ready to provide a shoulder, lend an ear, and make this unfortunate time easier to bear.

You can offload all the funeral arrangements for us to manage entirely, or use our assistance only as needed. The process can be completely customised to suit the needs of those planning to attend in person, as well as those who can only be there via electronic means.

At the heart of our funeral services is our goal to make the process easier for you and your loved ones. In all cases, our funeral service options would accommodate your needs, as well as the preferences of your newly departed loved one. With Serene Funerals, you’ll be able to create a send-off that will reflect the love shared among family and friends of the loved one lost.


Funeral Directors Who Care

it is a true privilege for us to be entrusted with taking care of funeral arrangements and services for each and every one of our clients. Not for one second during these sensitive times, do we take our responsibilities as Mackay funeral directors for granted.

Our efforts remain focused on making it easier for you, your family and friends involved, to take the time needed for grief and healing. At the same time, we do all we can to make sure your preferences are honoured.

We pay careful attention to observing the wishes of the deceased and those who will be attending the funeral services. For all memorial services, dignity and respect is our priority.
Chapel services are available for burials and cremations—at our chapel or your own choice of venue. The ceremonies will be conducted in accordance with your requirements—religious or non-religious.

Please call today for the most attentive and caring help with cremations, chapel services and burial services in Mackay.


Do you offer financial assistance for your memorial services?

At Serene Funerals, we offer a range of payment packages and financial assistance for those who need it. The cost of our services are fully transparent and we ensure there are no hidden costs during this difficult period.

What kinds of memorial services do you offer?

We offer a range of funeral and memorial service options including traditional casket burials as well as chapel and cremation services. With over 35 year's of experience helping families and friends grieve, we work closely to ensure families' wishes are accommodated and respected as best as possible.

What areas do your memorial services cater for?

We provide funeral arrangements and memorial services throughout the Mackay region including Sarina and Prosperine areas. For more information about our funeral and memorial services, get in touch with our caring staff today. Contact us online or call us on 07 4943 1155.

Woman Mourning at coffin  — Funeral Services in Mackay, QLD